If you no longer have access to the email associated with your Publicly Private account, resetting your password requires a different process. Please follow these steps:
- Go to this link and select "Account Support" in the topic dropdown menu and type "Password Help" in the subject.
- Fill out the form by providing your full name, your verified account name, and your new email address or phone number.
- In the message box, please explain in detail that you no longer have access to the email linked to your account and that you need assistance resetting your password.
- Click "Submit" to send the request to our support team.
Once we have received your request, our support team will verify your identity and then contact you via the new email address or phone number you provided to assist you in resetting your password.
Please note that this process may take up to 1-2 business days to complete. We ask for your patience while we verify your identity to ensure the security of your account.
At Publicly Private, we value the security and privacy of our users, and we take all measures necessary to protect your personal information. If you have any additional questions or concerns regarding your account, please don't hesitate to contact our support team for further assistance.