myLab Box offers an at-home testing service for sexually transmitted infections (STI's), Covid-19, and other health conditions. Here are some common questions about myLab Box's at-home testing service:
How does Venture's at-home testing service work?
You can order a test kit from our website, which is delivered to your doorstep with all the instructions and necessary materials. Follow the instructions carefully, complete the test, and send it back to myLab Box in the enclosed pre-paid envelope. Once the laboratory receives your specimen, you will receive your results within a few business days.
Are the test results private and confidential?
Yes, myLab Box respects your privacy, and all results are kept secure and confidential. The results are only sent to the individual who ordered the test, and you can choose to share your results with your healthcare provider or keep them private.
What tests can I take with Venture's at-home testing service?
We offer three testing kits: 5 panel STD, 3 Site Chlamydia and Gonorrhea, and Baseline PrEP.
How accurate are myLab Box's test results?
myLab Box uses FDA-approved technology and state-of-the-art laboratories to ensure that their test results are highly accurate. They work with certified testing centers with a team of experienced professionals to minimize the chances of errors or false positives/negatives.
How long does it take to receive my test results?
It depends on the test, but typically myLab Box provides test results within 1-5 business days after receiving the sample at the laboratory. However, depending on the volume or delays in shipping, it can take longer in some cases.
Can I cancel my order Venture order?
You can cancel the order before it ships. Please follow the directions to submit your request here.
How can I contact myLab Box's support team?
You can reach myLab Box's support team through their website or by calling their customer service number. Follow the directions here.
We hope that these FAQs could help you navigate through the at-home testing service by myLab Box. If you have any additional questions or concerns, please do not hesitate to contact their support team to get the most up-to-date information.